Application
Chatbot
Service Benefits
Improved Customer Service
It improves the service to a great extent as it can provide assistance real-time like a salesperson in a real store. Moreover, chatbots can offer an interactive communication where they also ask questions to understand the real problem.
Cost Effective
While that may sound like a lot, once created you’ll probably save in the long run. One reason for this is that you don’t have to pay it vacation time, sick days, or contribute to its retirement plan. It won’t become injured on the job and require medical treatment either.
Increase Customer Base
As Chatbots don’t bore customers with irrelevant and unnecessary information and keep your customers on your platform longer and keep the content flowing by maintaining the conversation.
Add Good Humor
It is considered as an additional benefit of using chatbots in your business is that they add good humor. You never have to worry about a chatbot being in a bad mood. They can be programmed to have a bit of humor which can make them seem more human like.
Cut Down Errors
Unfortunately, humans handling customer service questions and other issues can make errors. They can forget things, transpose numbers, and make other types of mistakes. Not so with chatbots. Based on the questions asked they will always give the right answers. This makes them a huge asset when used in your business.
Chatbot Service We Provides
Voice Based Chatbots
In IDeepeners we create chatbot that can understand your voice commands and provide you answer in the oral form, with the help of this we will get a faster turnaround time and hassle free response. Our Chatbot Development services stand a league apart.
Customer Support Chatbots
These chatbots are used to provide customer support by delivering solutions to query. In IDeepeners we create chatbot that uses Machine Learning (ML) to interpret inquiries, answer customer questions, and learn from new interactions.
NLP/AI Chatbots
Natural Language Processing(NLP) or Artificial Intelligence(AI) these are the ability of a machine to understand and process language that humans understand. IDeepeners powers NLP chatbots across enterprise functions and customize them as per the need and workflow .
Virtual Assistant Chatbots
These are the chatbots that can assist you in conducting tasks, regardless of their individual differences, both provide new ways for businesses to create powerful user experiences. IDeepeners deliver dedicated offerings by determining right kind of bot for your business.
Social Media Chatbots
Here at IDeepeners we built chatbot that connect and interact with the user by connecting with users naturally no matter which channels are their favorites. Our bots work on the largest list of messaging channels and social media applications.
How it Works?
In IDeepeners we will research your customer support and all the processes regarding customer then afterwards we automate the best possible responses to the customer queries
It consists of creation of various context groups that are relevant to your company and industry.To provide the answer in the appropriate factor within those contexts.
We classify your information through Tree and Branches Approach and we use this approach to create and maintain consistency across conversations.
Then we start populating chat with the appropriate and popular questions that justify the context of the company. Then we try our best to make chatbot adheres to best practices of your company culture.
We built chatbot in such a manner that you can perform various actions as per the requirements. We build these action hooks through conversation contexts and with a faster turnaround time.
In the final step we enable chatbot to work with real life problems and provide answers not only by building these action hooks through conversation contexts but also provide training to bots with the help of historical conversations.
